Welcome to ZenPluck. By accessing our website and purchasing from us, you agree to comply with and be bound by the following terms and conditions:

  1. Products: We strive to provide accurate and up-to-date information on our products, including descriptions, images, and prices. However, we do not guarantee that the information is error-free or complete.
  2. Ordering: Orders are subject to acceptance by ZenPluck. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, or fraudulent activity.
  3. Payment: All prices are in US dollars and are subject to change without notice. We accept payment by credit card and PayPal. Payment must be made in full before the product is shipped.
  4. Shipping: We ship to most countries worldwide. Shipping fees and estimated delivery times are calculated at checkout. Import taxes and customs fees are the responsibility of the customer. We are not responsible for any delays or damages caused by the shipping carrier.
  5. Returns: We accept returns within 14 days of delivery, provided that the product is in its original condition and packaging. The customer is responsible for return shipping fees, and the original shipping fees are non-refundable. We reserve the right to refuse returns that do not meet our return policy criteria.
  6. Warranty: We offer a one-year warranty on our products for manufacturing defects. The warranty does not cover damage caused by misuse or normal wear and tear. We reserve the right to repair or replace the product at our discretion.
  7. Privacy: We respect your privacy and protect your personal information in accordance with our Privacy Policy. We do not share your information with third parties for marketing purposes.
  8. Governing Law: These terms and conditions are governed by the laws of the state of California, USA, and any disputes shall be resolved in accordance with California law.
  9. Changes: We reserve the right to modify or update these terms and conditions at any time without notice. Your continued use of our website and services after any changes are made constitutes your acceptance of the revised terms and conditions.