Last updated: 2023-03-20
Welcome to ZenPluck, your trusted source for high-quality guzheng instruments and accessories. At ZenPluck, we value your privacy and are committed to protecting the personal information you provide us when using our website, www.zenpluck.com. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the choices you have regarding your personal data.
By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy.
- Information Collection and Use
When you visit ZenPluck, we may collect the following types of information:
a. Personal Information: This includes information you voluntarily provide when you create an account, place an order, sign up for our newsletter, or contact our customer service. Personal information may include your name, email address, shipping and billing address, phone number, and payment information.
b. Non-Personal Information: We may collect non-personal information automatically when you visit our website, such as your IP address, browser type, device type, operating system, pages visited, and time spent on our website. This information helps us understand user behavior and preferences, allowing us to enhance our website and services.
- Use of Cookies
We use cookies and similar tracking technologies to improve your browsing experience on our website, analyze website traffic, and understand where our visitors are coming from. You can choose to accept or decline cookies by modifying your browser settings. However, declining cookies may limit the functionality of our website and services.
- How We Use Your Information
We use the information we collect for various purposes, including:
a. Processing and fulfilling orders b. Providing customer support c. Sending promotional materials and newsletters (if you have opted in) d. Improving our website and services e. Analyzing usage patterns and trends f. Preventing fraud and ensuring the security of our website
- Disclosure of Your Information
We will not sell or rent your personal information to third parties. However, we may share your information in the following circumstances:
a. With trusted third-party service providers who assist us in operating our website, conducting our business, or providing services to you, provided that these parties agree to maintain the confidentiality of your information. b. When required by law or to comply with legal processes, such as a subpoena, court order, or government request. c. To protect the rights, property, or safety of ZenPluck, our users, or others.
- Data Security
We take the security of your personal information seriously and implement appropriate technical and organizational measures to protect it from unauthorized access, disclosure, alteration, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
- Third-Party Links
Our website may contain links to third-party websites. These external sites have their own privacy policies, and we encourage you to review them before providing any personal information. We have no control over the content or privacy practices of these sites and assume no responsibility for their actions.
- Children’s Privacy
Our website and services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under the age of 13, we will take appropriate steps to delete that information from our records.
- Changes to This Privacy Policy
We may update our Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any changes by posting the updated policy on this page with the “Last Updated